Dear Mr. [Relatively Poor Guy (Certainly Not a BMD) Who Does Not Currently Have Season Tickets Cause He's In The Army And Stationed Away From Austin],

We were unable to fill your request for tickets for the Nov. 5 Texas vs. Texas Tech football game.

If you paid with a credit card, a credit will be issued to your card in the next few days. If you paid with a check, a refund will be processed within the next two to four weeks and mailed to your address of record. If you have any questions regarding your refund, please contact the UT Ticket Office at (512) 471-3333 or 1-800-982-BEVO.

Thank you for your support of UT Football.

Hook 'em, Horns!

UT Athletics

It wasn't a "request." I paid for the tickets. It was a transaction, already completed.

My reply, moments after I received this wonderful email about tickets I had already paid for and then took leave from work and planned and paid for a trip for my ladyfriend and self to the Llano Estacado:

Sir or ma'am,

I just tried calling to get to the bottom of this travesty, but y'all are either busy or gone for the day. Bottom line is this is unacceptable, as I have made extensive plans for my travel to Lubbock in less than three weeks.

I expect to resolve this, and I expect to get it resolved in the most expedient manner, as time is ticking away for me to make alternative ticket arrangements through the office of the hated Dead Raiders. Do you really want a Texas Ex giving his money to those neanderthals rather than to my alma mater?

Please call me back at my cell below to resolve this, or I will continue to mantain contact until Baby Bevo has a 12-foot hornspan.

Thank you for your attention.

V/r,

[Guy Who, For Instance, Actually Wore a Burnt Orange Shirt Underneath His Uniform While He Was Getting Shot At Overseas]

15 hours later, their response, via telephone, paraphrased:

Fuck Off.

Thank you for your support of UT Football.

Hook 'em, Horns!

UT Athletics